Refund policy

Return & Refund Policy

At Snap Shop, we want you to shop with confidence and complete peace of mind.

If you receive a damaged, defective, incorrect, or wrong-size product, you may request a return, refund, or exchange within 7 days of receiving your order.

Return & Refund Conditions

To be eligible for a return, refund, or exchange:

The product must be unused, unwashed, and in its original packaging.

All tags, packaging, and accessories must be included.

Return, refund, or exchange requests must be submitted within 7 days of delivery.

Products that have been used, washed, damaged after delivery, altered, or returned without original packaging may not be eligible.

For hygiene and safety reasons, innerwear and nightwear items are only eligible for return, refund, or exchange if they are damaged, defective, incorrect, or wrong size at the time of delivery.

How to Request a Return, Refund, or Exchange

To start a return, refund, or exchange request, please contact our support team:

Email: snapshop1980@gmail.com

Please share your order number, product photos, and the reason for your request. Once your request is reviewed and approved, our team will guide you through the next steps.

Refund Processing

Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed through the available payment method.

For any return, refund, or exchange support, contact us at:

Email: snapshop1980@gmail.com

Snap Shop — Comfort, Style & Confidence Delivered.